The Complete Salesforce Certified Business Analyst Course

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The Complete Salesforce Certified Business Analyst Course

About this course

I attained the Salesforce Certified Business Analyst Certification on the first day of its release to the public - July 11, 2022!  Now I want to teach you how to pass this certification as well.Be one of the first to attain Salesforce's newest certification - the Salesforce Certified Business Analyst exam. In this course, I fully prepare you for this certification exam.Salesforce Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.I have worked professionally on the Salesforce platform over the past decade, and have taught Salesforce online for over seven years. In fact, I am the best-selling Salesforce instructor in the world.I have structured this course after the Salesforce Certified Business Analyst Certification Exam Guide. You will find individual sections devoted to each of the six knowledge areas of the exam guide, which include:Customer DiscoveryCollaboration with StakeholdersBusiness Process MappingRequirementsUser StoriesUser AcceptanceI provide you with real-world scenarios and ample resources and hands-on experience to learn all of the learning objectives on the exam.NOTE: To register for the Salesforce Certified Business Analyst Exam, you are not required to hold any Salesforce Certifications. That's right - there are no pre-requisites for this exam - so this can now be your first Salesforce Certification!By the end of this course, you should attain the following knowledge:Familiar with the Salesforce implementation lifecycle.Und

What you'll learn

  • Understanding the Salesforce implementation lifecycle
  • Identifying business needs and capturing requirements
  • Building effective user stories
  • Developing user acceptance criteria

Skills you'll gain

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