The Science of Sales: Behavioral Insights and Psychology

Coursera Certificate USD 49
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The Science of Sales: Behavioral Insights and Psychology

About this course

This Specialization equips learners with a modern, psychology-driven approach to selling by combining behavioral science, data analytics, and ethical sales practices. Designed for early-career professionals, career switchers, and ambitious sales practitioners, it addresses real-world challenges such as buyer skepticism, decision fatigue, saturated markets, and cross-cultural selling in India and the United States. Across three progressive courses, learners develop practical skills in buyer psychology, consultative selling, AI-assisted prospecting, negotiation, and resilience—preparing them to perform confidently in digital, hybrid, and multicultural sales environments.

What you'll learn

  • understanding buyer psychology
  • applying consultative selling techniques
  • utilizing AI-assisted prospecting methods
  • enhancing negotiation skills
  • building resilience in sales

Course objectives

  • to teach a modern approach to selling grounded in psychology
  • to prepare sales professionals for multicultural sales contexts
  • to equip learners to handle buyer skepticism and market saturation

Skills you'll gain

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