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Workplace Communication Skills for Manag...
Workplace Communication Skills for Managers
Coursera
MOOC / Non-credit
USD 49
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About this course
This course is based on Tina Kuhn's bestselling book, The Manager's Communication Toolkit. This course focuses on mastering workplace communication with effective strategies to manage diverse personality types. Learn to identify barriers to communication and apply proven techniques to handle difficult conversations, fostering understanding and collaboration. Through practical scenarios, you'll enhance your leadership communication skills and become proficient at managing complex interactions with various personality types. This course equips you with tools to bridge communication gaps and resolve conflicts constructively. What sets this course apart is its real-world application of communication tools, ensuring that theory translates into everyday leadership challenges. By offering actionable strategies for understanding and interacting with different personality types, this course provides value for immediate use in the workplace. Managers, team leaders, and anyone working in leadership positions will benefit. This course is ideal for professionals wanting to improve communication and collaboration in diverse workplace settings. Copyright © 2019 Christina Kuhn. All rights reserved. Originally published by Greenleaf Book Group LLC, Austin, Texas. This course has been packaged and distributed by Packt Publishing on behalf of Greenleaf Book Group. Greenleaf Book Group is a hybrid publisher and book distributor dedicated to empowering independent authors and small presses. Renowned for its innovative publishing model, Greenleaf offers a comprehensive suite of services, including editorial guidance, design, distribution, and marketing support, tailored to each author's goals. With a focus on quality and collaboration, Greenleaf has produced numerous bestsellers across a wide range of genres, providing authors with the tools and expertise to maximize their reach and impact in the competitive publishing industry.
What you'll learn
identify barriers to communication
apply techniques for handling difficult conversations
manage diverse personality types
enhance leadership communication skills
foster understanding and collaboration in teams
Course objectives
improve communication skills for managers
equip learners with tools for resolving conflicts constructively
provide actionable strategies for effective workplace communication
Skills you'll gain
conflict resolution
workplace collaboration
managerial skills
leadership skills
communication strategies
team dynamics
effective communication
communication barriers
personality types
conversation techniques
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