Workplace Culture for Everyone
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About this course
By the end of the specialization, you will be able to: Lead others by influencing their performance and understanding through effective communication skills. Send and understand messages online, mitigating miscommunication and inappropriate emotional messages. Use different tactics to eliminate or avoid common biases in group settings. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.
What you'll learn
- effective communication
- mitigating miscommunication
- avoiding biases in group settings
- demonstrating empathy in conversations
Skills you'll gain
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