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Customer-Centric Mindset for Tech Profes...
Customer-Centric Mindset for Tech Professionals
edX
MOOC / Non-credit
USD 55
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About this course
This course helps tech professionals connect technical work to customer outcomes and business value. Learners identify stakeholders, solve real customer problems, use simple tools, validate impact, and build customer-centric habits.
What you'll learn
identify stakeholders
solve real customer problems
use simple tools to validate impact
build customer-centric habits
Skills you'll gain
stakeholder management
problem solving
business value
tech industry
customer centricity
customer outcomes
impact validation
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