Leadership 101:Communication,Conflict resolution&Negotiation

Coursera MOOC / Non-credit USD 49
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Leadership 101:Communication,Conflict resolution&Negotiation

About this course

The Leadership 101: Communication, Conflict Resolution & Negotiation Specialization equips learners with essential interpersonal and influence skills needed to lead effectively in today’s professional environments. Through three complementary courses, participants develop practical capabilities in clear communication, constructive conflict management, and strategic negotiation. Learners explore how to communicate ideas with clarity, manage disagreements productively, and navigate negotiations to reach balanced outcomes. By integrating these core leadership skills, the Specialization enables learners to build stronger relationships, address challenges with confidence, and influence decisions ethically and effectively across workplace contexts.

What you'll learn

  • clear communication strategies
  • constructive conflict management techniques
  • negotiation tactics for balanced outcomes

Course objectives

  • develop practical interpersonal skills
  • build stronger workplace relationships
  • address challenges with confidence

Skills you'll gain

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