This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved. Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the parties involved.
What you'll learn
analyze the social perspective of a negotiation
identify important communication skills
develop strategies based on negotiation styles
Course objectives
strengthen negotiation skills
improve communication techniques
enhance relationship-building in professional interactions