Managing conflict and polarization in the workplace and beyond

edX MOOC / Non-credit USD 129

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Managing conflict and polarization in the workplace and beyond

About this course

We all form groups. Sometimes they help us, other times they stimulate harmful or even violent polarization. Using expertise from business, behavioral science, and politics, we explore these ‘groupish’ instincts, while providing skills to bridge divides.

What you'll learn

identify sources of polarization
apply behavioral science principles to conflict resolution
develop strategies to bridge group divides

Skills you'll gain

negotiation skills communication skills group dynamics team collaboration conflict management workplace conflict leadership diversity and inclusion behavioral science polarization

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