When you’re new to management everything about management can seem important to know. Well, we’ve picked 7 things to focus on as a First-Time Manager. Key 1 ‘Manage Yourself’. Everything from what you say and do, to your voice tone to your dress code to the look that’s on your face most of time – all make a huge difference to how seriously people take you and how much they’re likely to co-operate. KEY 2 Manage Your Time. If you can’t manage your time, and the new demands on it as a new manager, you won’t get the important things done. KEY 3 Manage Your Team. Being part of a high-performing team is one of the best experiences a working person can ever have. The simple ‘Team Assessment Wheel’ shows you what to focus on next to build a great team. KEY 4 Manage Performance. If you can’t properly measure performance, you can’t increase it or improve it. We give you ways to do it and identify and measure your value as a manager, simply and sensibly. KEY 5 Manage Your Boss. Your boss is probably your biggest customer. If he or she isn’t happy with what you do and how you do it you’re not very likely to succeed. Discover the few big, basic things to do to keep your boss happy. KEY 6 Manage Your Influence Being a manager gives you what’s known as ‘positional power’, but for long-term success you have to be able to influence to get full co-operation. KEY 7 Manage Development. You get more success in a co-operative team. If each person gets the chance to develop and to become even better at what they do, your success as manager is pretty much guaranteed. We list some of the top strategies for developing your people.
What you'll learn
self-management strategies
time management techniques
team assessment methods
performance measurement approaches
strategies for managing upwards
influence development skills
employee development strategies
Course objectives
to equip new managers with fundamental skills needed for effective management
to enhance understanding of team dynamics and performance management
to teach strategies for managing relationships with superiors and team members