This course is designed to introduce you to the ways and methods that IT designers, developers, and researchers discover who they are designing for. Our focus will be on techniques for collecting and analyzing data so that designers can develop a sense of empathy to not only better understand the people they are designing for, but to also better understand the problem they intend to solve from a human-centered perspective.
What you'll learn
data collection methods
data analysis techniques
understanding user empathy
problem identification from a human-centered perspective