In this MOOC you will learn how to connect with users at every step of a digital product’s life and how to develop empathy and recognize insights that will nourish the design and evaluation processes.
What you'll learn
Understand the principles of user experience research
Learn techniques for user engagement
Recognize insights that inform design processes
Course objectives
Develop a user-centered mindset in product design
Enhance skills in empathy and user analysis
Improve evaluation strategies for digital products