Felician University

What you'll study

The programme combines foundational liberal arts courses with specialised coursework in healthcare administration, information management and clinical office operations. Typical components include medical terminology, anatomy and physiology for administrators, healthcare law and ethics, and healthcare systems and policy.

Core modules you can expect include:

• Medical Terminology and Clinical Concepts – building the language and basic clinical understanding needed to work alongside providers.
• Health Information Management – records management, confidentiality, release of information and retention policies.
• Medical Coding and Billing – introduction to diagnostic and procedure coding (ICD/CPT concepts), claims processing and reimbursement pathways.
• Electronic Health Records (EHR) – workflow, data entry, interoperability and quality of electronic records.
• Healthcare Finance and Reimbursement – basics of budgeting, revenue cycle, insurance types and payment methodologies.
• Healthcare Law, Ethics and Compliance – HIPAA-related principles, regulatory compliance, risk management and patient privacy.
• Human Resources and Leadership in Healthcare – staffing, supervision, team communication and customer service in clinical settings.
• Quality Improvement and Patient Safety – process improvement techniques, performance measurement and patient-centred care principles.
• Research Methods and Statistics – quantitative skills used to evaluate operations and support decision-making.
• Capstone Project and Practicum/Internship – applied experience in an administrative role within a healthcare organisation, culminating in a project that addresses a real workplace challenge.

The degree typically follows a four-year undergraduate structure that integrates general education requirements with major courses and a supervised practicum or internship in a regional healthcare setting.

Entry requirements

Applicants should hold a high school diploma or equivalent. Typical admissions criteria include a demonstrated academic record with particular strength in English and mathematics. Preparatory courses in biology or health-related subjects are useful but not always mandatory.

Felician evaluates applications holistically; recommended materials include high school transcripts, a personal statement outlining interest in healthcare administration, and letters of recommendation. Some applicants may be invited to an interview or advised to complete placement testing for appropriate course-levels.

Because students undertake supervised practicum experiences, successful applicants must be able to meet background check and health/immunisation requirements imposed by external placement providers when applicable.

Career prospects

Graduates are prepared for a range of administrative and managerial roles in the healthcare sector. Common entry and mid-level positions include medical office manager, health information technician, medical billing and coding specialist, patient services coordinator, and practice administrator.

With experience or further study, alumni move into roles such as department manager, revenue cycle manager, compliance officer, healthcare consultant or programme coordinator in hospitals, physician practices, long-term care facilities, insurance companies and public health agencies. The programme’s practicum and capstone project are designed to provide practical experience and employer contacts that support placement in local and regional healthcare organisations.

Why study at Felician University

Felician offers a values-based educational environment grounded in the Franciscan tradition, emphasising ethical practice, service and community engagement — qualities important in healthcare settings. Class sizes are typically small, allowing for personalised attention from faculty who bring professional and academic experience in health services and administration.

The university emphasises experiential learning: students complete supervised practicum placements and applied projects with healthcare providers in the surrounding region. Career services, internship coordination and alumni networks help students connect with employers and transition into the workforce. The curriculum balances technical skills, management concepts and liberal arts perspectives to prepare graduates for the interpersonal and operational demands of modern healthcare organisations.